While other suppliers have standard services and premium services (at a cost to you), all of our services are premium and cost saving though.
Petro Lubes Inc. uses quality drums. We encourage our customers to combine orders to take advantage of lower drum differentials for products shipped from the same location.
We can fill standard full 20 ft. or 40 ft. containers except where prohibited due to weight restrictions.
Petro Lubes Inc. offers competitive lead times for our products. These lead times are generally applicable and reflect the time necessary to process and prepare a customer’s order in a safe and cost-effective manner and also based on our inventory and availability of the products.
Minimum Order Quantity
1 Drum for Free Shipping in GTA
4 Drums for Free Shipping out of GTA (Ontario)
Freight charge will be applicable for any quantity outside of Ontario
1 Tote for free shipping in GTA
2 Totes for free shipping outside of GTA (Ontario)
Freight charge will be applicable for any orders outside of Ontario
Transportation & Delivery
We have selected a limited number of reliable and quality driven partners to ensure your product is delivered under the right conditions, at the right time and to the right place.
Primary Contacts / Order Handling
Petro Lubes Inc. has a centralized, Customer Service Department in Toronto, Canada for our customers.
Customer Service (Toll-Free Number) 1-844-944-5823(Lube)
Order Entry & Acknowledgement
Petro Lubes Inc. is committed to entering all orders received during normal business hours
(8:00 AM to 5:00 PM EST), within 24 hours of receipt. Our lead times are calculated from the time an order is entered into our system. An acknowledgement of your order will follow within 24-48 hours of order entry, delivered via fax or e-mail depending on your preference. Petro Lubes Inc. continues to streamline the supply chain so that the majority of orders placed by
telephone can be confirmed at that time, without having to reschedule production or loading.
Quality & Safety
Petro Lubes’ Safety and Environmental Policy mandates that all of our products can be
manufactured and used safely. This means that IPAC will not only comply with the relevant legal
requirements but also continue to improve all matters of health, safety and environmental protection. In particular, Petro Lubes Inc. will provide information to our customers to ensure the transportation, storage, and use of our products is done in a safe and responsible manner.
No Waiver Policy
Petro Lubes Inc. operates on a no waiver policy on supply of all products. We will not ship products that do not meet mutually agreed upon specifications, analyzed by mutually agreed upon test methods. A certificate of analysis (C of A) containing the actual analysis for each lot or batch is provided with every shipment.
Quick Turn Around Orders (QTA’s)
If you have a need for a Quick Turn Around Order (QTA), we will do everything in our power to get the order out as soon as possible without delaying other customer’s shipments. Please note that there could be extra fees associated in producing that order quickly. These fees will be explained to you up front prior to processing the order.
Private Label Products
We are able to deliver the most cost effective solutions for finished products, organize delivery, assist you to optimize your products portfolio, modifying products so that they suit your market needs.
PETRO LUBES INC.
All our Services are Premium!
Our company is dedicated to provide its valued-customers with the high quality products, excellent services and obviously cost saving products. To benefit from our products and services, call us today at 1-844-944-5823(Lube).
We are headquartered in Toronto, Canada with the partners in North America, Asia and Middle East as well. It would be our pleasure meeting you to understand your requirements.
For further information and details about our products, services and technical information, please contact us via email or phone and we make sure one our professional representatives to get back to you as quickly as possible.